Server-side only. Players submit tickets via /ticket <category> <reason> and they show up in a Discord channel as formatted embeds. Each embed automatically includes the player's name, UUID, coordinates, and dimension.
Commands
| Command | Description |
|---|---|
/ticket |
Shows available categories |
/ticket <category> <reason> |
Submit a new ticket |
Examples:
/ticket Bug The bees are escaping the hive!/ticket "Player Report" Steve is griefing spawn.
Categories support multi-word names (use quotes). Tab completion only shows categories you've configured.
Discord Integration
Tickets are posted as rich embeds. The player's Minecraft skin head is used as the embed thumbnail. Embed color is configurable with a hex code.
Configuration
config/sarosdiscordwebhook-common.toml:
| Option | Default | Description |
|---|---|---|
tickets.enabled |
true |
Enable ticket system |
tickets.categories |
Bug, Player Report, Staff Request, Other | Available categories |
tickets.discordWebhookUrl |
"" |
Discord webhook URL |
tickets.commandPermissionLevel |
0 |
Permission level (0-4) |
tickets.inputTimeoutSeconds |
120 |
Session timeout |
tickets.messageTemplate |
... | Message template with placeholders |
tickets.embedColorHex |
#5865F2 |
Embed color |
Template Placeholders
{player}, {uuid}, {category}, {reason}, {dimension}, {x}, {y}, {z}
Note: This wiki serves as documentation. For active discussion, please join the Discord Server.
